Managed IT Services: Powering Your Progress

Elevate Your IT Operations From a Cost Center to a Catalyst for Growth

Free your team to focus on innovation while our specialists provide 24×7 proactive managed IT services, transforming your infrastructure into a powerful engine for business momentum.

While dependable IT services are essential, managing them shouldn’t strain your limited resources. At Pellera Technologies, our managed services shift IT operations from a support function to a strategic tool for growth, empowering your organization with stable performance, stronger availability, and the freedom to achieve your core business objectives.

Our Managed Services: We Run Technology, So You Can Lead IT

Comprehensive Managed IT Services

Digital Infrastructure Management

Cloud Platform Operations

Cybersecurity Operations Center

Digital Workplace Support

IBM Management


Power your success with a robust foundation of 24×7 monitoring, rapid incident response, and proactive, tailored support designed to manage your core systems and complex environments and increase employee satisfaction, all aligned with your strategic goals and backed by clear service-level agreements.


Ensure reliability and availability with expert management of your core infrastructure, hosting, backup, storage, disaster recovery, and remote support.


Reduce complexity and enable scale on multi-cloud platforms, including AWS, Azure, Google Cloud, and hybrid environments, optimizing systems, databases, and application performance.



Protect your business with 24×7 security operations. Our team provides continuous monitoring, SIEM management, and device and network protection to ensure seamless business continuity.



Enhance your team’s productivity with best-in-class service desk functions, device and desktop management, and collaboration tool optimization.


Empower your enterprise with unparalleled IBM management. As a premier IBM partner, Pellera leverages decades of expertise and pioneering automation to transform your IBM operations.

Why Choose Pellera as a Managed Service Provider?

By harnessing the power of data, automation, AIOps, and advanced monitoring, we go beyond standard troubleshooting to identify and resolve issues before they ever impact your enterprise. Our mission as a managed service provider is clear: We keep your systems running smoothly, so you can focus on achieving your big-picture goals.

The Pellera Service Orchestrator (PSO) & Dragonfly Analytics Engine

Driving our IT innovation are two key tools:

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PSO streamlines operations by automating incident triage, predictive maintenance, and repetitive tasks, helping resolve issues faster with an AI-powered knowledge base

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Dragonfly delivers powerful insights like anomaly detection, capacity forecasting, and cost optimization, delivering measurable results: 40% faster recovery times, 30% fewer outages, and thousands of manual tasks eliminated every month.

Our partnership model ensures transparency and collaboration from day one. With a dedicated onboarding team and a governance framework led by technical experts and client success, we provide regular reviews and recommendations, continuously aligning with your evolving needs.

With Pellera managed IT services, you get a balanced integration of people, process, and technology—an extension of your team, driving operational excellence and business outcomes.

Proven Experience That Inspires Confidence

35+ years of enterprise IT management experience

500k+ devices under management
4,250+ technical certifications with leading technology providers
700+ dedicated service professionals dedicated to client engagement

A Blueprint Customized for Your Organization via Our AIM Methodology

Advise

We work with you to understand your needs and create managed IT service plans that match your business priorities.

Implement

Our certified staff deploys proven, scalable solutions with clear processes, ensuring service is delivered consistently across your IT environment.

Manage

We offer continual monitoring, proactive support, and automation to help maintain system reliability and reduce the day-to-day burden for your teams.
Design Your Strategy with AIM

A Practical Managed IT Services Partnership

Traditional managed IT services often address issues as they arise, which can lead to inconsistent results and added complexity. Pellera’s approach provides coordinated, repeatable, and scalable services, so every client receives clear communication and support.

We AIM to:

  • Increase operational efficiency with practical automation and standardized processes
  • Reduce downtime by monitoring and addressing issues early
  • Scale with your company as needs change
  • Control costs through transparent, efficient managed IT service delivery
  • Let you focus on more important activities that add value

Your Success Is Our Mission

Pellera Technologies delivers managed IT services built on decades of experience, world-class expertise, and a genuine understanding of your business needs. We believe in the power of people-first technology to fuel momentum.

Contact Our Managed IT Services Team to:

  • Explore our forward-thinking service approaches.
  • Discover how we can help you achieve your strategic goals.
  • Start improving your IT operations.

    Your goals drive our work. Let’s work together to manage the day-to-day enabling your organization’s success.
Schedule Your Service Review Now